Help & Customer Service

Shipping
We ship via your choice of UPS Ground, or if you're in a real hurry, Next Day Air. Shipping costs are based on the total price of your order according to the chart below.

 
UPS Ground
UPS Next Day
< $100
$7.95
please
$100 - $399
$12.95
contact
$400 +
$14.95
us

Returns Policy
If you're unsatisfied with your purchase for any reason, we'd be happy to accept your return for a store credit. Unfortunately we are unable to accept personalized orders for return, and holiday merchandise may not be returned after the holiday has begun. For other items, Just contact us within 7 days of receiving the item for an RMA number, and then ship the item back to us within 48 hrs. We regret that we can not refund shipping costs.

Overseas Shipping
Please note that these rates are for shipments within the continental United States. Please contact us for overseas/foreign shipping rates.

 

Sales Tax
Sales tax is charged only on orders sent within the state of New York, as required by law.

Payment Methods & Security
Your privacy and security are important to us. We use state of the art Secure
Servertechnology to ensure the safety of your personal information and credit
card information.

For your convenience, we accept Visa, MasterCard, and American Express.

 


Still Have Questions?
We realize that sometimes it's difficult to fully appreciate an item from a photo on your computer screen -- and since many of our items are handmade, all sizes are approximate. So please don't hesitate to email with any questions at all—or better yet, call us!

New Hyde Park: 1616 Marcus Avenue, New Hyde Park, NY 10040 - tel. 516-437-5466 [see map]
Huntington: 444 Jericho Turnpike, Huntington, NY 11743 - tel. 631-549-5155 [see map]